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March 23, 2020 Susie Rutz

Further update from East Ivanhoe Travel RE COVID-19

Dear Travellers,

We truly hope you and your loved ones are getting through this rough time. Stay strong (and healthy) and support any small business in any way you can.

After yesterdays announcement by the Victorian Government we have made the decision for all our staff to work from home until further notice.

The health and safety of you and our staff is paramount.
(especially our Nene!)

Consultants are available on their respective emails during normal hours and have out of office replies on for emergency contact details. If you dont have your consultants specific email please email travel@eastivanhoetravel.com.au and we will forward on for you.

Whilst we personally have most of our clients home now, the rest of the industry are still working tirelessly to get stranded passengers home. As you can understand that takes priority at this time so some suppliers/airlines are still very slow at getting back to us and some wont even take a call at the moment.

Please rest assured we are continuing to contact everyone in departure date order and are processing your email enquiries as quickly as possible whilst deciphering the ever changing policies from airlines and suppliers as they come to hand.

We will try to be as regular as we can with these updates and ensure to keep them brief and to the point.

We thank you all again for your kindness and support, it has been truly amazing.

Our trusty Social Media Manager (Gary) will continue to post some more of “the good stuff” to keep us sane and entertained until this is ove

Warmest regards,
Susie, Jannene, Robyn & Rochelle.

We welcome you to speak with us for more information
on any of our services or special offers.